Sarah Lee

Recruitment & Retention in the Fire Service: Culture, Flexibility, and Making the Ask (with NVFC CEO Sarah Lee) In this VFIS-sponsored episode of Behind the Sirens, host Travis speaks with National Volunteer Fire Council CEO Sarah Lee about recruitment and retention in the fire service and why the two are closely connected across generations. Lee outlines key reasons departments struggle—time constraints and mental load, volunteers moving to career roles, unwelcoming or toxic culture, and ...